At LEDiL we are committed to protecting your privacy and personal data. LEDiL processes your personal data in accordance with the General Data Protection Regulation (EU, 2016/679), and other applicable personal data legislation and good data processing practice. Please read this policy carefully.

In this privacy policy we tell you about how we process personal data in general and in specific situations. For example, LEDiL uses personal data about you for marketing purposes, when you apply for a job at LEDiL, when you enter into a contract with LEDiL, when you create or use a user account, when you access restricted resources or product-file downloads, and when you visit the ledil.com website.

Why do we process your personal data?

We may process your data for a number of reasons:

• To be able to send you information about such LEDiL products, services, partners, promotions and events that we believe may interest you. This includes our newsletter.
• To develop our websites and services and measure the effectiveness of our marketing.
• To provide you with excellent customer experience.
• To create, manage and secure user accounts and provide access to logged-in services, restricted resources and product-file downloads, and to record relevant account, product and download activity.

What kind of information do we collect about you?

We usually collect and store your:

• Name
• Job title
• Company name
• Contact information

If you create a user account or log in to our website, we also collect and store information needed to provide and maintain these logged-in services. This may include:

• Account identifier, such as email address or username
• Account profile details you provide, if applicable
• User credentials, stored in a secure, hashed format
• Login- and security-related technical data, such as IP address, timestamps, and session identifiers
• Product references, file types, requested or downloaded resources, download times and related account activity
• Information relating to your product interests, requests, downloads and customer interactions

We may store and receive other information about you, e.g.:

• Data submitted to our website
• If you participate in a contest, activity or event
• If you apply for a job
• If you interact with our social media accounts
• Or otherwise communicate with LEDiL

As a visitor, you do not have to submit any personal information in order to use the website. This website only collects personal information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone number.

We may also collect other technical information from your devices and browsers to better understand our site visitors.

We may also store and maintain any content that you provide, including but not limited to postings on any social media applications and services that we may provide.

We do not seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors. We will, where necessary, obtain your explicit consent to collect and use such information.

Some LEDiL resources, including certain product files, 3D mechanical models and other technical materials, may require you to register or sign in before access is provided.

When you create an account, sign in, or download restricted resources, LEDiL may process your account details, business contact details, company information, login activity, product reference, file type, requested or downloaded resource, download time and related technical information.

Download and product-interest information may be stored in LEDiL’s customer relationship management systems. This information may be made available to relevant LEDiL sales, customer service and technical support teams so that they can assist you with relevant product information, technical questions, customer service and business relationship management.

Our lawful basis for processing your data

It is in LEDiL’s legitimate business interest to keep its customers and other business contacts informed of our latest content, products and services and to manage and administer requests and purchases.

When you create and use a user account, including access to logged-in services, restricted resources and product-file downloads, we process personal data to provide the service to you, manage your account and record relevant account and download activity. The lawful basis for this processing is the performance of a contract or the steps taken at your request prior to entering into a contract.

We also process certain technical and log data as part of our legitimate interest in ensuring the security, availability, and proper functioning of our website and logged-in services.

We process customer and business contact data and use direct marketing as part of this legitimate interest. It is necessary for us to use a variety of direct marketing channels and messages to ensure our contacts are kept informed, and wherever possible we make sure the messages we send are targeted and relevant.

We will keep your data safely and securely for as long as necessary, or according to your instructions, and we review the data we hold at least once every two years. If you would like more information about how we store your data, please contact us directly.

Use of cookies

LEDiL uses cookies and other third party tracking technologies on our websites and across other websites that help us collect and save information about our customers and users. You can choose to permit or restrict the use of non-essential cookies and similar technologies through our website or your personal browser settings. Cookies and similar technologies may collect identifiers and usage information to offer you a better experience, analyse site traffic, and serve targeted marketing, where permitted by law and your cookie preferences. We also use strictly necessary cookies or similar technologies to enable login sessions, maintain secure access to logged-in areas and services, record relevant download activity, and protect restricted resources from misuse.

Cookie preferences apply to cookies and similar browser-based technologies. They do not prevent LEDiL from processing information that is necessary for logged-in services and restricted-resource control, such as signing in, maintaining your account, securing restricted resources, recording relevant download activity, or protecting restricted resources from misuse.

Data processing partners

LEDiL may share personal data with trusted service providers and data processing partners where necessary for the purposes described in this policy. This may include service providers involved in hosting, operating, securing and developing our website and logged-in services, as well as providers of analytics, marketing, customer relationship management, customer service and technical support systems.

Personal data may be stored and processed in LEDiL’s customer relationship management systems and may be made available to relevant LEDiL group companies, sales teams, customer service teams, technical support teams and other personnel who need the information for the purposes described in this policy.

Your rights over the information we hold

You can reasonably request access to the personal data we hold on you at any time, and we will provide that information free of charge within one month of your request at the latest.

You can request inaccurate or incomplete personal data held on you to be rectified or completed, or for your personal data to be suppressed or erased, and we will respond within one month of your request at the latest.

Your right to object

You have the right to opt out of our direct marketing at any point, and we will deal with your request immediately.

Data security

To protect data stored on our servers LEDiL regularly audits our system for possible vulnerabilities and attacks. While LEDiL implements the security measures detailed above, transmission of information via the internet is not completely secure and therefore transmission via the internet is at your own risk.

LEDiL may store and process personal information in Finland or any other country including outside the European Economic Area (“EEA”) in which LEDiL or its affiliates, subsidiaries or agents maintain facilities.

Data retention for user accounts

We retain personal data related to user accounts only for as long as the account remains active or as otherwise necessary to provide our services.

An account is considered active as long as the user continues to use the logged-in services, for example by logging in, or has not requested deletion of the account. As a general rule, user accounts that have been inactive for approximately 24 months may be deleted or anonymised in accordance with our internal data retention practices.

Certain data may be retained for a longer period where required to comply with legal obligations, resolve disputes, or ensure the security and integrity of our services.

This retention period applies specifically to user account-related personal data. Analytics, marketing, download activity and CRM-related data, such as website usage data collected via cookies and information stored in analytics, customer relationship management or other business systems, may be retained for longer periods in accordance with their respective purposes, legal bases, and applicable retention policies.

Changes to the privacy policy

We review our data protection and privacy procedures and policy regularly and post any changes to our Privacy Policy on this page.

Contact us

Our privacy staff will be happy to give you more information about LEDiL privacy policy and the processing of personal data by email at: privacy@ledil.com

Last updated June 24, 2026.